Service Design

Harsh winters and a grumpy nation – how to make Finland an attractive place for foreign workers and how to reach them?

We started the project in August, and even though we still have work to do, we have made a lot of progress since then. Our goals were to find out suitable countries to recruit hospitality workers to Finland, through what channel(s) would be the best to recruit them, what factors make our client an appealing …

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International recruitment for Finlands hospitality industry – Service Design Hyvinkää P2P/SBA Fall 2022

When it comes to Finland’s strongest and most important economy sectors, the hospitality industry plays an undeniable leading role. Besides the number of jobs it creates, it also shapes the image of Finland as a country around the world. Nevertheless, there is big demand for people working in this industry. Often it requires a lot …

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Planning implementation of a service design project in hotel industry

This project started in August 2022 and the client is Hotel Sveitsi. Hotel Sveitsi is a modern hotel that opened in 2017 and offers services to single travelers and families staying at the hotel. They won Finland’s leading resort 2022 -price in the World Travel Awards competition for the third time, last time in 2019 …

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